THE NEW bin collection service is set to begin next week in Stratford district and council chiefs urge residents who have not received their new bins yet not to panic – they are on their way.
The 123+ recycling and refuse collection service starts on Monday (August 1) and residents are set to get new food waste caddies.
But according to Stratford District Council (SDC) some homeowners may not receive them on time as their deliveries have fallen behind schedule.
Rest assured, however, as those who report not receiving one should get their food caddy in the next few days.
In the meantime, food waste can be put into the garden waste bin temporarily, or in the grey bin until the new food caddy arrives.
While any resident who has not received an information book or calendar can view collection dates and the schedule on SDC’s website or download the council’s app on the App Store or Google Play, and collection dates will be in there from August 1.
Coun Ian Shenton, SDC’s spokesperson for climate change, said: “This is a huge new contract and unfortunately, we have been hit with a few delays to our deliveries. I wanted to make sure we are keeping our residents up to date, and to reassure you that collections will continue, and you will get your new food caddies as soon as possible.
“We appreciate our residents’ patience and understanding as we work quickly to get this new service up and running. We’ll keep our website and social media updated on a regular basis to keep everyone informed.
“We know that not everyone has access to the internet, so would ask you all to check in with your neighbours to keep them updated and let them know what’s happening”.
Details about the service can be found at www.stratford.gov.uk/123
