STAFF at The Shakespeare Hospice are celebrating after being rated ‘good’ in a recent inspection.
The Shottery-based hospice was visited by healthcare inspectors from the Care Quality Commission (CQC) earlier this year.
They received a ‘good’ rating in safe, effective, caring and responsive categories. In the leadership category they were rated ‘outstanding’.
Inspectors said the hospice puts people at the heart of the service, provided high quality care in a compassionate way and supported people with dignity and respect.
The hospice’s holistic approach through physiotherapy and complementary therapies was also highlighted as was the ‘young people’s hub’, for children with life-limiting conditions.
Hospice chief executive Angie Arnold said: “We are so proud of everything we achieve here and the services that we provide.
“The team work really hard to maintain the high standards of care and all their hard work and dedication really shows. It’s a great feeling for the whole team, knowing we are providing the very best and that it is being recognised.”
Patients and relatives were also interviewed as part of the report, with many speaking highly of the staff and their support.
Head of clinical services Kate Hall said: “Our aim is to provide high quality compassionate care for both young people and adults in our community who are living with a life limiting illness and those who matter to them.
“I am delighted the CQC has awarded the hospice a good rating overall with an outstanding rating for how the services are led. This is due to the highly motivated and skilled team of staff and volunteers.
“I am so pleased their commitment and hard work has been recognised and we will continue to respond to the needs of our community.”
Visit www.theshakespearehospice.org.uk to read the full report.
